Official Policy

SWB77 Privacy Policy – Data Protection & Personal Information

SWB77 takes our responsibility to protect your privacy seriously. This document explains in detail how we collect, use, store, and protect the personal information of all members on our platform.

Last Updated: 1 January 2026 Bahasa Melayu 256-bit SSL

1 swb77 Introduction & Privacy Commitment

Welcome to SWB77's Privacy Policy page. At SWB77, we understand how important privacy is to every individual, especially on an online entertainment platform that processes financial and personal information. That is why we have developed this comprehensive privacy policy — not merely to meet legal requirements, but because we genuinely value the trust you place in us.

This Privacy Policy applies to all users who access the SWB77 website, use our mobile app, register as a member, or interact with any of our services. It clearly outlines the types of information we collect, the purposes for collecting it, how we protect it, and your rights regarding that data.

Important Note: By registering or continuing to use the SWB77 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any of these terms, please discontinue use of our platform.

SWB77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We continuously review our privacy practices to ensure they remain current and effective in safeguarding our members' interests.

2 Types of Personal Data We Collect

Swb77 only collects data that is strictly necessary to provide quality and secure services to our members. Below is a summary of the types of data we collect and their purposes:

Data Category Examples of Information Primary Purpose
Identity Information Full name, date of birth, IC number / passport number KYC verification, fraud prevention
Contact Information Email address, phone number, residential address Account communications, transaction confirmations
Financial Information Bank account number, digital wallet information Deposit and withdrawal processing
Usage Data Game records, betting history, login activity Service improvement, anomaly detection
Technical Data IP address, device type, web browser, operating system Security, prevention of unauthorised access
Cookie Data Session preferences, language settings, analytics data Enhanced user experience

2.1 Data You Provide Directly

The majority of the data we hold comes directly from you — during the account registration process, while completing KYC verification, or when contacting our support team. We will never request sensitive information such as passwords via email or any channel outside our official platform.

2.2 Data Collected Automatically

When you use the SWB77 platform, our systems automatically record certain technical information such as your IP address, device type, and usage patterns. This data is used solely for security and service improvement purposes — it is never sold or shared with advertisers.

3 How We Use Your Information

Every piece of data we collect has a clear and legitimate purpose. SWB77 uses your personal information for the following purposes:

  • Account Management: Creating, verifying, and securely maintaining your member account.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and promptly.
  • Identity Verification (KYC): Ensuring all members are verified individuals who meet the platform's minimum age requirement.
  • Fraud Prevention: Detecting and preventing any suspicious activity, money laundering, or platform abuse.
  • Service Communications: Sending important notifications related to accounts, transactions, and policy updates.
  • Customer Support: Resolving complaints, responding to enquiries, and providing the necessary technical assistance.
  • Platform Improvement: Analysing usage patterns to improve the interface, performance, and overall user experience.
  • Legal Compliance: Meeting the reporting and compliance obligations required under Malaysia law.
Our Commitment: SWB77 does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your data is not our product.

4 Data Storage & Security

The security of your data is our absolute priority. SWB77 implements multiple layers of technical and organisational protection to ensure your personal information remains safe from unauthorised access, disclosure, alteration, or destruction at all times.

4.1 Data Encryption

All data transmitted between your browser and SWB77's servers is protected by 256-bit SSL/TLS encryption — the same security standard used by leading banking institutions in Malaysia. Sensitive data stored in our databases is also encrypted using AES-256 encryption technology.

4.2 Access Control

Access to SWB77 members' personal data within our internal systems is strictly granted only to staff who genuinely require it to perform their duties. All access is logged and continuously monitored. Our staff are bound by strict confidentiality agreements.

4.3 Data Retention Period

We retain your personal data for as long as necessary for the stated purposes or as required by Malaysian law. Generally:

  • Active account data: For the duration of your membership
  • Financial transaction records: Minimum 7 years (legal requirement)
  • Support communication logs: 3 years after resolution
  • Technical and session data: Rolling 12 months
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures, unless there is a legal requirement to retain it for longer.

5 Sharing Information With Third Parties

SWB77 does not share your personal information indiscriminately. There are limited situations where we need to involve third parties, and in all such cases, we ensure data protection standards equivalent to our own.

5.1 Trusted Service Providers

We work with vetted and approved third-party service providers to help us operate the platform, including:

  • Licensed payment gateway and financial processing providers
  • Identity verification and KYC service providers
  • Certified cloud infrastructure and hosting providers
  • Data analytics companies (data is anonymised before sharing)

All these third parties are bound by data protection agreements that prohibit them from using your information for any purpose other than those specified.

5.2 Legal Requirement Disclosures

SWB77 may be required to disclose certain information to the relevant authorities when mandated by Malaysian law, court order, or valid legal process. In such situations, we will endeavour to notify you in advance unless prohibited from doing so by law.

swb77 never sell members' personal data to data brokers, advertising companies, or any party for commercial purposes. If you receive any offer claiming to be from SWB77 requesting your personal information through external channels, treat it as a scam.

6 Cookies & Tracking Technologies

The swb77 platform uses cookies and similar technologies to enhance user experience, ensure session security, and understand our platform's usage patterns.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Functional Cookies: Storing your preferences such as language settings and display options for a more convenient experience.
  • Analytics Cookies: Helping us understand how members use the platform so we can continuously improve our services. Data is collected in aggregate and anonymised form.
  • Security Cookies: Used to detect and prevent fraudulent activity and to monitor suspicious login attempts.

6.2 Managing Cookie Settings

You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect platform functionality and your user experience. For guidance on managing cookies in a specific browser, please refer to that browser's help section.

7 Your Rights Regarding Personal Data

Under the Malaysia Personal Data Protection Act 2010 and swb77's privacy policy, you have the following rights regarding the personal data we hold:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 business days.

Right to Rectification

If any of your personal information is inaccurate or out of date, you have the right to request a correction through your account or via our support team.

Right to Object

You may object to the processing of your personal data for specific purposes, including direct marketing communications from the platform.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances while a claim or complaint is being resolved.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform if you choose to do so.

To submit any request relating to your personal data rights, please contact the SWB77 Privacy team at [email protected]. We will process your request within the timeframe required by law.

8 Children's Data Protection

The swb77 platform is exclusively for users aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

Should we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that information and close the associated account. If you believe your underage child has registered an account at SWB77, please contact us immediately at [email protected] for immediate action.

9 Changes to This Privacy Policy

Swb77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Whenever we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this page
  • Sending notifications to members via their registered email when changes directly affect member rights or responsibilities
  • Displaying notices within the platform for an appropriate period

We encourage you to review this page periodically. Continued use of the SWB77 platform after any changes take effect will be considered acceptance of the updated policy.

10 Contact Us – Privacy Matters

If you have any questions, concerns, or wish to submit a request regarding your personal data, the swb77 Privacy team is here to help:

  • Privacy Email: [email protected]
  • Live Support: 24/7 live chat within the swb77 platform
  • Location: Malaysia

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex issues requiring in-depth investigation, we will keep you informed of a more realistic timeframe.

For more information about your rights and responsibilities as a member, please refer to Terms and Conditions us or visit the FAQ for answers to frequently asked questions.

Our Commitment to Your Privacy

Swb77 invests in the best technologies and procedures to ensure your data remains safe and protected at all times.

End-to-End Encryption

All data travelling between your device and SWB77's servers is encrypted with 256-bit SSL — the same standard used by leading banks in Malaysia.

Multi-Layered Access Control

Only authorised staff with a legitimate job requirement may access member data, and every access is logged and continuously monitored by our security team.

Malaysia PDPA Compliance

Our privacy policy is built on the foundation of the Malaysia Personal Data Protection Act 2010, ensuring your rights are fully protected under local law.

No Data Sales

SWB77 has never and will never sell, rent, or trade members' personal data to any third party for commercial or advertising purposes.

Immediate Breach Notification

In the event of any security incident involving your data, SWB77 is committed to notifying you within the timeframe required by law.

Periodic Review

Swb77's internal privacy team actively reviews and updates our policies and procedures to keep pace with evolving cyber threats and the latest legal requirements.

Your Data Is Safe at SWB77

Your privacy and security are our top priority. Register a swb77 account today and experience an online entertainment platform that is not only exciting, but also fully dedicated to protecting your personal information.

Bahasa Melayu